Terms and Conditions


Party is not secured until Deposit and booking form is received.

Deposit will vary from party to party as we will need to secure entertainment.

The following deposits apply:

SoftPlay: Full party amount in advance

Entertainer packages: 50% party amount

Tea Party: £100

Tent/Teepee: £40

Pamper: £40

Cake/sweet treats:50% of cost

Party planning: 30% of total

Deposits on extras will be quoted on request.

Security Deposits:

We will charge a refundable Safety deposit for our Tent/Teepee and Softplay.

This a £50 refundable deposit this will be collected in cash on delivery of item and refunded when collected subject to no damage to our stock.

Payment to be made to the following account:

J Tredwen

Sort code:23 05 80

Account number: 32353673

The rest of the balance due at the start of the party in cash or funds can be transferred on the morning of the party. this will be pre agreed between pineapple parties and the client

TeePee tents and Bell tent

Our Tents are non smoking.

Hire price includes Delivery, Set up and Collection. Do not attempt to set up or dismantle yourself as you will be liable for any damages to the tents or yourself.

Pineapple parties accept no responsibility for damage or injury to yourself or your party while in occupation of the tents.

Pineapple Parties accept no responsibility for loss or damage to any property left in the tent.

All rubbish should be cleared from Tent on collection, We reserve the right to charge a cleaning fee if needed.

We try to adhere to  to delivery and collection time but can change due to traffic or travelling times.

We charge a refundable Security deposit  that covers any damages. this will be refunded upon collection subject to damages.


Pineapple Parties operate a STRICT NO SMOKING policy inside the tents

Candles with flames are not permitted inside the belltent or teepees. 

Battery operated candles or fairy lights will be provided.

For your protection and safety, cooking and heaters is prohibited inside the bell tent.

Fire pits and BBQ’s should be sited a safe distance from the bell tent and should not be left unattended.


Legal Details

i. Force Majeure (unforeseeable circumstances preventing someone from fulfilling a contract)Pineapple parties cannot accept any responsibility or liability for losses or other costs incurred as a result of: acts of God including fire, flood, storm or natural disasters, war, sabotage or acts of terrorism, government sanctions, labour disputes including strikes, lockouts, boycotts or other Industrial action, failure in the transportation of equipment or in the provision of services.

ii. Governing Law & Jurisdiction

This agreement and disputed or claims arising out of or in connection with it or its subject matter or formation (including noncontractual disputes or claims) are governed by and construed in accordance with the laws of England.

iii. The parties irrevocably agree that the Courts of England have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement or its subject matter or formation (including noncontractual disputes or claims)

Party structure can change depending on the skill of the entertainer and how they judgement on whether the children will respond to certain games and activities and if there is a perticular game or activity you would like please state on the booking form.

Packages are a guideline only.


We will also take photos during the party that will be used for social media and marketing purposes, if you do not want photos taken please inform us beforehand and state on your booking form.

All props and supplies are property of Pineapple parties, any props taken without prior permission will be asked to be replaced this includes for full party planning including fresh flowers.

Entertainers are provided from third party companies that use there own liability insurance and if you would like to know which company your entertainer is from to form a complaint or compliment please ask and we will give you the full details

Privacy Notice


Pineapple parties is a company incorporated in England & Wales. For data protection purposes we are the'data controller' of the personal data that you give us.

Our address:14 Bury Grove, Morden, Surrey SM4 5NG

Our contact details are: 02037188675

Our commitment to you

We are commited to protecting your privacy and to complying with the data protection/GDPR laws in the UK. in consequence, we collect minimum amount of information about you thatis commensurate with providimg you with a satisfactory service.

What is the purpose and legal basis for us to collect and process your personal data?

The main purpose is to identify our customers to enable us to deliver to you the services that you buy from us and to provide you with any follow up that is required. We also have to record transactions for tax and accounting reasons.

In addition, as long as you have given consent, we will send you by post/email/text newsletters and information concerning our products and activities including Special offers and details of new services.

What personal data will be collected and processed?

Depending on the type of transaction you may enter into, this may include your name, address, telephone number and email address

Who will receive your personal data?

We will receive your personal data on our website which is kept on a secure server in the UK where all personal data is encryped.

We do not give anyone else access to personal data unless we are required to by law or the access is for our own team performing their services for our website,all of whom are subject to confidentiality obligations. If we wish to process your personal data for purposes other than those specified in this notice, we will notify you with relevant information and,if necessary, seek your consent.

How long will we keep your personal data?

We will need to keep customer data for 6 full tax years under the UK tax laws.

After that, until you ask us to delete your personal data,we will keep it to enable us to contact you as mentioned earlier in this notice.

What are your rights?

you have the right to:

  • ask us in writing for details of the personal data we hold on you
  • require us to rectify any errors
  • have your personal data deleted if there is no reason for it continued storage and processing
  • lodge a complaint about the data controller with ICO(information Commissioner's office)

Further details about your rights under the data protection legislation can be found on ICO's website at


Your internet browser has an in-built facility for storing small files-'cookies' - that hold information which allows a website to recognise your account. Our website takes advantage of this facility to enhance your experience. You have the ability to prevent your computer accepting cookies but if you do, certain functionality on the website may be impaired.

Changes to this Privacy Notice 

Any changes to this notice will be placed here and will supersede this version. We will take reasonable steps to draw your attention to any changes in the policy. However, to be on the safe  side, we suggest that you read this document each time you use the website to ensure it still meets with your approval. 

How to contact us

If you have any questions about our privacy policy, or if you want to know what information we have , please email:

Website Legal Notices

Site Owner

The legal owner of this website is: Pineapple Parties, Owner:Jenna Tredwen

Our address is: 14 bury grove, morden,surrey SM4 5NG

Phone:0203 7188675


Our registered office address is:

14 bury grove





All information and materials on this site are provided on an 'as is' basis and are not intended in any way to be comprehensive.

Anyone making use of this site does so at there own risk and vistors to this website are advised to take independant professional advice before act and materials on this site.

The site owner accepts no responsibility and gives no representation or warranties,express or implied, that any of the information and materials on this site are complete, accurate or free from errors or omissions.

The site owner reserves the right to update any documents,data and other information on this website at anytime without notice.


The content of this website is the copyright of the site owner unless otherwise stated.

You may copy or use any page or document for your own personal purposes or send it on to someone known to you solely for information and free of charge but only on the condition  that (a) you make it clear that the copyright belongs to us, (b)your use of any such material is not misleading and (c) it is not used for commercial purposes.

Unauthorized use of materials on this website that violates these conditions or relevent copyright, trademark and other laws could result in legal proceedings.

Links to third party websites

The site owner may provide links to third party websites but we do this as a convenience to users of this site. We do not control or accept any responsibility or liability for third party websites or their content.

Links to the website

If a link to this website is created from a website that in the opinion of the site owner is unacceptable, the site owner reserves the right to require the removal of that link. no one who creates a link to our website may use the logo or any other proprietary graphic or trademark or represent themselves as part of the site owners website or business

EU ODR regulations

If you are a client/customer and we have made a contract with you by electronic means you may be entitled to use an EU online dispute resolution service to assist you with any contractual dispute you have with us. This service can be found at . our email address:

Booking Form

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Pineapple parties

020 3718 8675